Terms of Service

Ritmo Print (Ritmo LLC)

Last updated: November 5, 2026

1. Overview

Welcome to Ritmo Print. This website and online store are operated by Ritmo LLC, doing business as Ritmo Print ("Ritmo Print," "we," "us," or "our").

These Terms of Service govern your use of ritmoprint.com, purchases, custom printing orders, artwork submissions, and related services.

By accessing or using our website or purchasing products, you agree to these Terms and our Privacy Policy.

Nothing in these Terms limits rights that cannot be waived under applicable consumer protection laws.

2. Eligibility and Accounts

You must be legally capable of entering into a binding agreement to make purchases.

You agree to provide accurate contact, billing, shipping, and order information.

You are responsible for maintaining the confidentiality of your account credentials and for activities occurring through your account.

3. Products and Services

Ritmo Print provides custom printing, signage, apparel decoration, embroidery, DTF transfers, promotional products, and related services.

Products may be manufactured in-house or through authorized production partners.

We strive to describe products accurately. However, screen colors, material textures, and finished appearance may vary.

Product availability, specifications, and pricing may change without notice.

4. Orders and Acceptance

Placing an order constitutes an offer to purchase the selected products.

We reserve the right to review, accept, decline, or cancel orders for legitimate business reasons, subject to applicable law.

If we cannot fulfill an order after payment, we will provide any refund required by applicable law.

Customers are responsible for verifying quantities, sizes, materials, shipping addresses, and other order specifications.

5. Customer Artwork and Intellectual Property

Customers submitting artwork, logos, photographs, trademarks, or designs represent that they own the material or have permission to reproduce it.

Customers grant Ritmo Print and its authorized production partners a limited license to use submitted materials for preparing proofs, manufacturing products, and fulfilling the order.

Customers retain ownership of their original artwork and intellectual property.

Ritmo Print may decline orders involving unlawful, infringing, or otherwise prohibited materials.

Customer artwork will be handled in accordance with our Privacy Policy.

6. Artwork Quality and Proof Approval

Customers are responsible for providing artwork suitable for their selected printing method and product.

Submitted artwork may be reviewed for resolution, dimensions, and production compatibility.

Additional graphic design, artwork corrections, or file preparation may require a separate quote.

When an artwork proof is provided, the customer is responsible for reviewing and approving spelling, colors, dimensions, layout, and content.

Approval authorizes Ritmo Print to proceed with production.

Errors present in customer-supplied artwork or expressly approved proofs are generally the customer's responsibility, except where applicable law requires otherwise.

7. Production and Turnaround Times

Production times vary depending on the product, quantity, artwork requirements, and manufacturing method.

Production schedules may begin after payment, artwork acceptance, and any required proof approval.

Published turnaround times are estimates unless expressly guaranteed in writing.

Delays may occur due to artwork revisions, material availability, production equipment, or other circumstances outside our reasonable control.

8. Pricing and Payment

Prices are displayed in U.S. dollars unless otherwise stated.

Applicable taxes, shipping, and additional approved charges will be disclosed during checkout or through a custom quote.

Payment may be required before production begins.

Custom orders may require deposits or separate payment arrangements.

9. Shipping and Delivery

Ritmo Print ships eligible products throughout the United States.

Some products are manufactured and shipped directly to customers by authorized production partners.

Other products may be delivered to Ritmo Print for inspection, sorting, or repackaging before shipment to the customer.

Shipping and delivery dates are estimates unless expressly guaranteed in writing.

Customers must provide accurate delivery information.

If a shipment is lost, damaged, or significantly delayed, please contact us for assistance.

Our Shipping Policy provides additional information.

10. Local Pickup

Eligible orders may be collected at our Jacksonville, Texas location.

Customers should wait until they receive confirmation that their order is ready for pickup.

Pickup availability depends on the product and production schedule.

DTF transfers are typically ready the next business day, subject to artwork acceptance, order volume, and production availability.

Other custom products may require additional production time.

11. Returns, Refunds, and Cancellations

Custom-produced and personalized products are generally final sale and are not eligible for change-of-mind returns.

Cancellation requests should be submitted before production begins.

If production or design work has already begun, reasonable charges for completed work or nonrecoverable expenses may apply.

Defective, damaged, incorrect, or otherwise nonconforming products will be reviewed for an appropriate resolution.

Please review our Return, Refund & Cancellation Policy for additional details.

12. SMS Messaging Terms

Ritmo Print (Ritmo LLC) offers an optional customer text messaging program.

Customers who expressly opt in may receive SMS messages concerning their interactions with Ritmo Print.

Messages may include:

• Order confirmations and updates
• Production status notifications
• Artwork proof approval requests
• Custom quote follow-ups
• Pickup and delivery notifications
• Shipping updates
• Appointment and installation reminders
• Invoice and payment reminders
• Customer service communications

Message frequency varies based on your orders and interactions with our business.

Message and data rates may apply.

To unsubscribe from SMS messages, reply STOP at any time.

For assistance, reply HELP or contact hello@ritmoprint.com .

Consent to receive text messages is not required as a condition of purchasing products or services.

Consent to transactional SMS does not automatically authorize promotional text messages.

Mobile phone numbers and SMS consent information are handled according to our Privacy Policy and are not shared with third parties for their independent marketing purposes.

Wireless carriers are not liable for delayed or undelivered messages.

13. Privacy

Our Privacy Policy explains how we collect, use, store, and disclose personal information.

Our website is powered by Shopify, which processes information necessary to provide ecommerce and checkout services.

For additional information, please review our Privacy Policy and Shopify's Consumer Privacy Policy .

14. Website Content and Intellectual Property

Unless otherwise indicated, the content, graphics, branding, and website materials displayed on ritmoprint.com are owned by Ritmo Print or their respective rights holders.

Unauthorized reproduction or commercial use of website content is prohibited.

15. Third-Party Tools and Services

Our website may use third-party applications for ecommerce, artwork uploads, product design, payments, shipping, and customer communications.

These services may be subject to additional terms and privacy policies.

16. Prohibited Uses

Customers may not use our website or services for unlawful purposes, fraud, harassment, infringement of intellectual property, or distribution of malicious software.

We reserve the right to restrict access or decline service when reasonably necessary to protect our business, customers, or applicable legal obligations.

17. Errors and Inaccuracies

We strive to maintain accurate pricing, product information, and availability.

We reserve the right to correct errors and address affected orders in accordance with applicable law.

18. Disclaimer of Warranties

To the extent permitted by applicable law, our website and related services are provided on an "as available" basis.

We do not guarantee uninterrupted website access or error-free digital services.

Nothing in these Terms excludes warranties or protections that cannot lawfully be excluded.

19. Limitation of Liability

To the extent permitted by applicable law, Ritmo Print is not liable for indirect, incidental, special, or consequential damages arising from use of our website or services.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

20. Indemnification

To the extent permitted by law, customers agree to indemnify Ritmo Print against third-party claims arising from their unlawful use of our services, infringement of third-party intellectual property rights, or material breach of these Terms.

21. Governing Law

These Terms are governed by the laws of the State of Texas, United States, except where mandatory laws provide otherwise.

Disputes will be handled in an appropriate court with jurisdiction, subject to applicable law.

22. Severability

If any provision of these Terms is determined to be unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

23. Changes to These Terms

We may update these Terms to reflect changes in our operations, products, technology, or legal requirements.

Updated Terms will be posted on our website with a revised date. Additional notice will be provided where required.

24. Contact Information

Ritmo Print (Ritmo LLC)
2034 N. Jackson St.
Jacksonville, TX 75766
United States

Email: hello@ritmoprint.com

Phone: (903) 730-6410

Website: https://ritmoprint.com